Brief follow-up to the best complaint letter ever.

Recently I posted on The Best Complaint Letter Ever. Ever. Ever.- One man’s disappointing flight on Virgin Atlantic hysterically detailed. There was a rumor that Sir Richard Branson, the fabby head of Virgin, called to thank the author for his letter and apologise.

I believe it.

Consider this evidence supplied by Guy Kawasaki, AllTop founder, Social Media and Apple Computer Legend:

Backstage in Moscow. Richard Branson is speaking before me. He asks me if I ever fly Virgin; I admit that I never have.

He asks me to try it. I say to him:  “If Richard Branson asks me, I guess I have to.”

He then gets on his knees and starts polishing my shoes with his jacket in order to convince me.

Can it get any better than this?

You see the personality that makes a mega-successful entrepreneur ( Virgin Records, then Virgin Music, Virgin Mobile, Virgin Air and finally Virgin Galactic… among others.)

Yeah, he’d totally call.

And invite him to Necker Island for a drink.